Privacy Policy

Forte Clinic (the "Clinic") complies with the Personal Information Protection Act, the Medical Service Act, and other applicable laws of the Republic of Korea, and establishes and discloses the following privacy policy to protect the personal information of its users safely.

1. Items of Personal Information Collected

• At booking / consultation: name, contact number, email, desired treatment and consultation details
• For international patient consultations: nationality, messenger ID (LINE, WeChat, etc.)
• Collected automatically during website use: access logs, cookies, IP address

2. Purpose of Collection and Use

• Receiving and confirming bookings, and responding to consultations
• Providing treatment guidance and aftercare
• Informing you of events and benefits (only where you have consented)

3. Retention and Use Period

Personal information is destroyed without delay once the purpose of collection and use has been achieved. Where retention is required under relevant laws, however, it is kept for the applicable period:

• Medical records: 10 years (retained under the Medical Service Act)
• Identity verification and consultation records: until the purpose of collection and use is achieved

4. Provision to Third Parties

As a rule, the Clinic does not provide users' personal information to external parties. Exceptions apply only where required by law or where the user has given prior consent.

5. Rights of the Data Subject

Users may at any time request access to, correction of, deletion of, or suspension of the processing of their personal information, and may make such requests via the contact below.

6. Privacy Officer

Privacy Officer: Hongmin Kim
Contact: forteclinic@forte-clinic.net · +82-2-6958-8525

7. Security Measures

The Clinic implements technical and administrative measures for the safe handling of personal information, including access-rights management, retention of access logs, and encryption.

8. Effective Date

This policy is effective as of July 15, 2024.